Unbelievable reason Florida couple's flood claim was denied after heartless insurer spotted 3.5 inch step

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Unbelievable reason Florida couple's flood claim was denied after heartless insurer spotted 3.5 inch step

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A Tampa couple were left devastated to learn their insurance company denied their flood claim because their living room is classified as a basement. Food waters rushed through Jaime Giangrande-Holcom's family home and ruined everything in the living room when Hurricane Helene hit the Sunshine State in September. The extensive damage prompted her and her husband to file a claim through the National Flood Insurance Program (NFIP). However, an insurance adjuster said the three-and-a-half inch 'step down' from the entrance to the living room means the area is technically classified as "
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